All items available on www.mega-hardware.com are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.
The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty).
Item(s) purchased on www.mega-hardware.com can be taken to Mega Hardware after sales for repair. Mega Hardware after sales service will facilitate your query but will not be held responsible for the brand’s commitment.
In case the product is defective on delivery, the after sales service will decide whether the product should be replaced or repaired. However, repairs are not accepted under the following conditions:
- The defect is due to improper use (improper voltage, exposure to liquid, abuse or misuse etc…);
- The serial number on the product is unknown;
- The item has been repaired by a third part.
You can also contact the following brands’ repair centers directly:
hot line : (+962-6-5349098)